Testimonials

Busi Sizani, Uber Regional Marketing Manager

“I contacted Rose and Dawn through a referral with only 5 hours left in the country and a TON of admin to do, and almost no time to do it.

They were calm under the pressure of it all, and super organised in prioritising tasks and thorough in their execution. There were so many changes, tedious waits and so much stress and Rose and Dawn handled it all with such grace. They kept me informed (and calm) every step of the way, and rolled with the punches when changes were made.

I am so grateful for their support and assistance and would use them again in a heartbeat!”

Busi Sizani

Uber Regional Marketing Manager

Jane Wilkinson – Founder : LIT Coaching & Consulting

“During 2015 I was hit with repetitive problems relating to my website, it was hacked and under continual threat and “down” more times than it was up and running.

I was introduced to the team at VCSww and they immediately knew what to do to stabilise the site. Once I was back up and running they developed a monthly retainer which included ongoing security management so that I have peace of mind.

They are a very experienced and professional team – able to support you in any crisis or just everyday workload management.

Fast and efficient – I highly recommend them!”

Sandy Beky – President and founder of the managerial innovation start-up KyoSei Leadership, a partner for the leadership consultant IMV Management Partners, and a director at the adaptive software company JCLIP. A graduate of the EMBA program at HEC Paris.
I found VCS very quick to respond, very flexible, patient with my delay in following up. The important thing people should know about working with VCS is that they show flexibility, being customer-orientated, great professionals who meet deadlines, definitely help you save time for other things. Everything was perfect and I would definitely recommend to friends, business partners who need admin services in English.

Elaine Mouton – Founder and Managing Director of Coral Wetsuits, Cape Town

I would like to congratulate you on your excellent service and feedback during the course of the registration onto the Government Central Supplier Database. I have never used a service similar to VCS- More Time For YOU since I started the company over 20 years ago and have always struggled to fit situations like this into my very busy schedule, normally suffering a lot of frustration or long delays before completion.

You have made this a very smooth and effortless process and I will certainly recommend your services to my clients and I will definitely request your services in the future. I wish you every success with your wonderful business.

Cassandra Wilson, Homeowner – Cape Town

Having never used a Virtual Assistant before I wondered if we would get the full value of the services for what we initially paid, against what we originally stipulated we would require while overseas. I also wondered whether VCS – More Time for YOU would be available to deal with our needs promptly.  However, the best thing about working with VCS was that VCS – More Time for YOU gained our trust quickly, and dealt efficiently with everything we requested. The VCS ladies used all forms of communication to contact me, and responded promptly to all my queries. The ladies always kept me in the loop of what was happening regardless of the number of requests sent to them.

VCS always find a way of dealing with what is requested of them, even if it doesn’t appear to be in their scope – they never say no and they fulfil the tasks.

Working with VCS has been invaluable for me, as what was supposed to be an easy ‘check for post and keep an eye on my house’ while I was overseas, ended up being an eventful time for VCS.  From dealing with a change-over of difficult tenants in my flat, checking tenancy inventories, acquiring and changing locks due to lost keys, alarm system needing some attention, buying building supplies, moving furniture, and post box keys that didn’t work, VCS – More Time for YOU lived up to their name and dealt with everything I asked of them with patience and promptness, at all times of the day.   I would recommend VCS – More Time for YOU to anyone who needs assistance, an extra pair of hand or are unable to find the time to do something themselves; the work the ladies do is extremely helpfully.

Jacqueline Leatt – General Manager / Owner The Post House Country House in Greyton, Western Cape, South Africa

Dear Ladies

Thanking you for taking a load off our shoulders during a very busy time in our lives. We found your services most helpful and would recommend them to anyone who is overloaded and needs a personal assistant’s assistance.

Nwabisa Mayema – Executive Director of Nnfinity, Co-Founder of The Collective Genius.

“I had no hesitations working with VCS – More Time for YOU after we had our first meeting. The team demonstrated that they were calm, patient and kind whilst maintaining high professional standards.

Communication from the ladies was clear and detailed. There is nothing I would have liked to have seen done differently.

My favourite part of working with VCS is that there is also a layer of love in all that they do. From receiving virtual hugs to the colour-coded dashboard to checking on my health status in between travels; it feels good to know that there is a team of people who care about me as a person.

The most important thing that one should know about working with VCS is that the service is also dependent on communication from the client’s side. So, one also has to be organised (in a way) in order to know where the client needs help and for things to work seamlessly.

I do recommend VCS to people, especially entrepreneurs. Many entrepreneurs are very focused on servicing clients and they forget to look after themselves by getting assistance.”

Dr Helen Muir – GP and Homeopath with an interest in Integrative Oncology, Nutrition and the Genetics of Wellness

“It is my pleasure to give a reference for Virtual Concierge Services Worldwide.

As a Doctor I lead an incredibly busy professional life. Due to a lack of time I have found certain daily / monthly tasks have snowballed into a backlog of works which I never seem to get round to.

Thankfully I have met up with Virtual Concierge Services Worldwide and have been using them for 4 months now. I have found them invaluable in providing a reliable, professional and confidential service. Some of the tasks they do for me include:

  • Ongoing reconciliation of invoices to bank statements for year-end accounts
  • Setting up a database of all clients
  • Setting up Invoice2Go for all clients / customers
  • Setting up a filing system and ongoing filing
  • Sourcing reputable and reliable tradesmen for repairs and maintenance

With VCSww in my life I can concentrate on my busy practice and leave all the tedious admin tasks to a group of ladies who pride themselves on their attention to detail and who go the extra mile to getting the job done.

For me, having this team available is like having a “virtual wife”, someone who has my best interests at heart and who can be depended on to get the job done.

I would highly recommend the ladies from VCS.”

Samantha Bowen – Senior Associate; Carrick Wealth, Cape Town

When I first decided to use Virtual Concierge Services I was unsure whether they would be able to help considering I knew how complicated dealing with Government Departments in S.A. was.

At all stages I was kept updated and was given regular feedback. I appreciated the ease of working with VCS, the fact that nothing was too much trouble and they definitely go the extra mile for their clients.

I could not fault the experience and would definitely recommend the VCS Ladies for any busy professionals who have little time or patience to sort out their tasks.

Their attention to detail and customer service proves they will go the extra mile and I will be happy to use them for future projects.

Thank you!

 

Trevor Greenaway – Founder and Managing Director of 4Sight Systems, UK.

I had no hesitation about approaching VCS – More Time For YOU to assist me with my holiday plans.   Having worked with Dawn previously I knew her and her partners would be excellent…. and they were!  The best thing about working with VCS was that I gave them a brief on what we were looking for and they came back with comprehensive ideas and then worked with us to fine-tune our agenda.

The VCS Ladies were very responsive and thorough.  The activities suggested and organised were excellent, we had an action packed time in Cape Town.  I am very grateful for your recommendation of our Tour Guide Andrew.  He was fantastic and really took the pressure off me having to hire a car and drive in unfamiliar surroundings.  Andrew was excellent. Always on time, very knowledgeable and helpful throughout.   Please use me as a reference and we will certainly recommend you to other friends who are coming to SA